Terms of programme reservations

Number of people participating

Minimum of 5 people, if not otherwise agreed

If there are changes in number of people participating we kindly ask you to inform us about it latest 24 hours before the beginning of the program.

The list of participants and special requests

We ask you to send us the list of names that'll take part in the event a week before the group arrives, please mention the group leader's name and if possible his/her phone number.

By telling us your groups special requests and other wishes about the services well before hand you help us to take care of our clients in the best way.

When equipment needed we need to know the sizes of clothes and shoes.

The cost of cancellation for the booking

Basic programs

- 7 days before the program, cancellation is without charge

- Cancellations made later than abowe we charge 50€/ reservation.

- If the cancellation is made 24 hours before or later than the program takes place or if the client does not show up we'll charge the whole amount.

Programs tailor made for the group

The cancellation made 7 days before the program we'll charge anything that's used for the planning, possible rents of place usage etc. if that kind of expenses must be paid even though the event will not take place.

The cancellation made 1-6 days before the program we charge 30 % of the whole amount.

If the cancellation is made 24 hours before or later than the program takes place or if the client does not show up we'll charge the whole amount.

Changes

We kindly ask you to inform us all the changes to our office either by phone or visiting us personally - by fax or email the information about the change might not reach us in time.

Polar Meetings Ltd has a right for changes. The prices include VAT. If the weather or other natural conditions have an influence on safety, we'll take the right for changes of the program.